CLINICAL DOCUMENTATION PROGRAM
Improved Strategies through Effective Clinical Documentation
Clinical Documentation systems, whether automated or manual, provide the foundation for effective communication among clinical team members, the validation of care provided for payors and regulators, assurance of quality patient care, and maximization of financial reimbursement.
Novia Strategies is available to work with your organization to evaluate the quality, completeness, and efficiency of documentation. Based on the evaluation findings, we will work with your multidisciplinary healthcare team and HIM to develop Clinical Documentation improvement strategies as it relates to quality, regulatory, licensure, legal and financial mandates.
Novia Strategies has experienced consultants who can help make your documentation system as effective and efficient as it can be. We pride ourselves on ensuring the gains are sustained by our consultants transferring knowledge and leaving you with an operational dashboard for Clinical Documentation Programs.
BENEFITS OF OUR CLINICAL DOCUMENTATION SERVICES:
We will work with you to develop and implement strategies that result in:
- Enhanced communication for continuity and coordination of care
- Improved compliance with regulatory, legal, and licensure requirements
- Confidentiality of the medical record
- Minimize time and complexities of charting
- Accuracy of documentation to support DRG assignment and utilization of resources
- Accurate data for quality assurance and utilization review
- Enhanced documentation to support accurate and appropriate coding
- Enhanced accuracy of data to support Medicare Case Mix Index
- Accurate data to contribute to research
- Optimize Same Day Surgery Patient status and LOS
- Improved standardization where appropriate
OUR APPROACH – CLINICAL DOCUMENTATION CONSULTING SERVICES:
We utilize a four step process in our consulting which is tailored to the level of support you need. These four steps typically are as follows:
- Evaluate your overall clinical documentation function or specific areas identified and make recommendations for improvement
- Develop an action plan to guide the improvement work for either your team or a combined hospital-consultant team
- Provide project leadership or hands-on support for implementation as needed
- Provide an operations dashboard and training that allows the organization to monitor progress and ensure the gains are maintained.
Assessment Planning and Implementation
Phase One – Assessment: Optional areas of focus during our Assessment:
- Exposure to OIG, Medicare, and JCAHO compliance issues
- Quality and completeness of documentation
- Communication effectiveness amongst the care team
- Exposure to legal or malpractice issues
- Institutional charting policies
- Data to support accurate severity of illness and resource consumption
- Charting efficiency and complexity
- Use of automation
- Shifting task records to critical thinking records
- Improving paper and information flow
- Automation driving practice vs. practice driving automation
Phase Two – Key Components of our detailed Action Plan:
- What work needs to be completed to get the improvements targeted
- Who is on point for each activity/outcome
- Identification of key considerations for success
- By when should work occur with attention paid to both prioritization and sequencing
Phase Three – Implementation Optional Support Available:
- Strategic leadership to assist in positioning and managing barriers
- Project leadership to drive the work to completion
- Clinical Documentation Subject Matter Expert support:
- to provide insight into best practice
- to share various approach options and lessons learned from other project experiences
- to provide objectivity
- to challenge the status quo
- Staff support to do the work in organizations where resources are tight
Contact Us to learn more about our Clinical Documentation Services.
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