LABOR MANAGEMENT CONSULTING
Improve your organization’s Labor Management
Novia Strategies believes the highest patient care quality is delivered when staff is working at their peak efficiency. Labor is the single largest cost for a hospital, and the most controllable. Novia Strategies provides Labor Management consulting services that enable you to provide the highest possible patient care at the lowest possible price - maximizing value for your patients.
Novia Strategies will provide a team of seasoned, highly credible business and clinical consultants who understand how to partner with your managers and key staff to indentify and implement improvements in managing labor. We perform assessments of the drivers of labor costs, identify areas for improvement, develop detailed corrective action plans and assist you in the implementation of those plans. We work hand in hand with your managers and administrative team each step of the way to ensure the process achieves the desired outcomes. We pride ourselves on ensuring the gains are sustained by our consultants transferring knowledge and leaving you with an operational dashboard for Labor Management.
BENEFITS OF OUR LABOR MANAGEMENT CONSULTING SERVICES:
We will work with you to develop and implement strategies that result in:
- Reduced labor costs
- Right sized work force
- Realistic staffing targets
- Improved staffing and scheduling practices
- Streamlined budgeting cycle
- Monitoring tools that provide timely, meaningful and accurate reports
- Reduced premium pay
- Increased employee satisfaction
- Improved work quality
OUR APPROACH – LABOR MANAGEMENT CONSULTING SERVICES:
We utilize a four step process in our consulting which is tailored to the level of support you need. These four steps typically are as follows:
- Evaluate your overall labor management area or specific areas identified and make recommendations for improvement
- Develop an action plan to guide the improvement work for either your team or a combined hospital-consultant team
- Provide project leadership or hands-on support for implementation as needed
- Provide an operations dashboard and training that allows the organization to monitor progress and ensure the gains are maintained.
Assessment Planning and Implementation
Phase One – Assessment: Optional areas of focus during our Assessment:
- Strategic balancing of labor cost, service levels, and quality
- Hospital-wide and departmental labor targets
- Productivity improvement
- Staffing plans and grids
- Right sizing core staff
- Managing position control
- Reduction of overtime and premium pay
- Over-utilization of agency staff and travelers
- Staffing policies and procedures
- Staff scheduling
- Daily staffing practices
- Labor budgeting practices
- Staffing monitoring tools
- On-call and call back utilization
- Float pool usage
- Cross-training
- Recruitment and retention
- Labor control education and training
Phase Two – Key Components of our detailed Action Plan:
- What work needs to be completed to get the improvements targeted
- Who is on point for each activity/outcome
- Identification of key considerations for success
- By when should work occur with attention paid to both prioritization and sequencing
Phase Three – Implementation Optional Support Available:
- Strategic leadership to assist in positioning and managing barriers
- Project leadership to drive the work to completion
- Labor Management Subject Matter Expert support:
- to provide insight into best practice
- to share various approach options and lessons learned from other project experiences
- to provide objectivity
- to challenge the status quo
- Staff support to do the work in organizations where resources are tight
Contact Us to learn more about our Labor Management Consulting.
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