NURSING OPERATIONS CONSULTING
Improve Your Organization’s Nursing Operations
Novia Strategies provides Nursing Operations consulting services. Our services range from nursing process improvement to nursing practice enhancement. Core care processes such as coordination of care, medication administration, team communication, patient safety, leadership development, etc. are just some of the key areas of focus to improve Nursing Operations.
We believe in using nurse consultants for nursing projects. We utilize highly experienced nurses so we can tackle any needs you have with insight and expertise. Our skilled nurse consultants roll up their sleeves to help you both strategically and pragmatically improve Nursing Operations, hospital operations and nursing practice. Our overriding goal is to provide the support you need to meet your unique nursing challenges. We pride ourselves on ensuring the gains are sustained by our consultants transferring knowledge and leaving you with an operational dashboard for Nursing Operations.
BENEFITS OF OUR NURSING OPERATIONS CONSULTING SERVICES:
We will work with you to develop and implement strategies to markedly improve:
- Operational efficiency and effectiveness
- Budget performance
- Delivery and quality of care
- Standardization
- Customer service
- Staff and physician satisfaction
- Compliance to regulatory standards
- Patient safety
- Nursing documentation
- Nursing resources and availability
- Staff competencies
- Working relationships with ancillary and support departments
- Nursing and physician communication
OUR APPROACH – NURSING OPERATIONS CONSULTING SERVICES:
We utilize a four step process in our consulting which is tailored to the level of support you need. These four steps typically are as follows:
- Evaluate your entire nursing division or specific areas identified and make recommendations for improvement
- Develop an action plan to guide the improvement work for either your team or a combined hospital-consultant team
- Provide project leadership or hands-on support for implementation as needed
- Provide an operations dashboard and training that allows the organization to monitor progress and ensure the gains are maintained.
Assessment Planning and Implementation
Phase One – Assessment: Optional areas of focus during our Assessment:
- Nursing unit(s) operations
- Patient care delivery processes
- Patient flow across nursing units
- Work flow across nursing units
- Nurse/Physician relationships
- Models of care
- Organizational structure
- Nursing documentation
- Medication administration
- Staffing and scheduling
- Staffing resources
- Staff competencies
- Orientation and training
- Nursing policies and procedures
- Standards of care
- Support department resources and processes
Phase Two – Key Components of our detailed Action Plan:
- What work needs to be completed to get the improvements targeted
- Who is on point for each activity/outcome
- Identification of key considerations for success
- By when should work occur with attention paid to both prioritization and sequencing
Phase Three – Implementation Optional Support Available:
- Strategic leadership to assist in positioning and managing barriers
- Project leadership to drive the work to completion
- Nursing Operations Subject Matter Expert support:
- to provide insight into best practice
- to share various approach options and lessons learned from other project experiences
- to provide objectivity
- to challenge the status quo
- Staff support to do the work in organizations where resources are tight
Contact Us to learn more about our Nursing Operations Consulting Services.
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