STAFFING AND SCHEDULING CONSULTING
Improve Your Organization’s Staffing & Scheduling Process
Managing Staffing and Scheduling practices are fundamental to efficient labor management. Having the right skill mix and the right amount of staff to meet daily fluctuating patient needs requires a flexible staffing system and highly skilled managers.
Novia Strategies prides itself on providing a team of seasoned, highly credible consultants who understand Labor Management principles and Staffing and Scheduling systems. Our consultants are expert at defining the gaps between your operations and a highly functioning, Staffing and Scheduling System and the management practices necessary to manage staff.
Novia Strategies consultants support implementation and are expert at analyzing and presenting data so that information can be used to understand changes needed and get necessary buy in. We engage staff and managers while partnering with senior leadership to resolve problems, improve operations and drive costs out to ensure the right staff is working in the right areas on the right shift at the least cost. We pride ourselves on ensuring the gains are sustained by our consultants transferring knowledge and leaving you with an operational dashboard for Staffing and Scheduling.
BENEFITS OF OUR STAFFING & SCHEDULING CONSULTING SERVICES :
We will work with you to develop and implement strategies that result in:
- Improved staffing and scheduling efficiency and effectiveness
- Improved staff scheduling and shift-by-shift staffing grids
- Improved staffing resources and availability
- Reduced use of registry and traveler staff
- Reduced overtime and premium pay
- Improved coordination of patient assignment and staff competency
- Updated staffing policies and procedures
- Enhanced effectiveness of orientation and preceptor programs
- Daily and shift-by-shift staffing tracking reports
OUR APPROACH – STAFFING AND SCHEDULING CONSULTING SERVICES:
We utilize a four step process in our consulting which is tailored to the level of support you need. These four steps typically are as follows:
- Evaluate your overall staffing and scheduling function or specific areas identified and make recommendations for improvement
- Develop an action plan to guide the improvement work for either your team or a combined hospital-consultant team
- Provide project leadership or hands-on support for implementation as needed
- Provide an operations dashboard and training that allows the organization to monitor progress and ensure the gains are maintained.
Assessment Planning and Implementation
Phase One – Assessment: Optional areas of focus during our Assessment:
- Staffing to ratio requirements per regulation or union requirements
- Effective staffing management oversight
- Staffing plans and grids per area
- Daily staffing practices
- Care requirements of the patients
- Caregiver skill mix
- Staff scheduling processes
- Staff competency requirements
- Automated staffing and scheduling systems
- Staffing resources and availability
- Staffing tracking reports
- Staffing policies and procedures
- Use of registry, interim traveler and sitter staff
- Overtime and premium pay
- Staff orientation/training programs
- Level of support systems for care delivery
- Use of current staffing tracking reports
- Staffing and Scheduling management training
- Model of care effectiveness
Phase Two – Key Components of our detailed Action Plan:
- What work needs to be completed to get the improvements targeted
- Who is on point for each activity/outcome
- Identification of key considerations for success
- By when should work occur with attention paid to both prioritization and sequencing
Phase Three – Implementation Optional Support Available:
- Strategic leadership to assist in positioning and managing barriers
- Project leadership to drive the work to completion
- Staffing and Scheduling Subject Matter Expert support:
- to provide insight into best practice
- to share various approach options and lessons learned from other project experiences
- to provide objectivity
- to challenge the status quo
- Staff support to do the work in organizations where resources are tight
Contact Us to learn more about our Staffing & Scheduling Consulting Services.
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