SURGICAL SERVICES CONSULTING
Maintain an effective Perioperative Service – Surgical Service Consulting
Novia Strategies is a national leader in perioperative consulting. Our goal is to match our services to your needs - from comprehensive turnaround projects to operational tune-ups. We know that the hospitals relationships with surgeons and anesthesia are complex yet both want the same thing; quality and efficiency. The processes and systems are complex, yet precision and accuracy are crucial. Today’s healthcare environment makes this a key area to ensure your operations are what they need to be for care quality, risk reduction and supply and labor efficiency.
Novia Strategies prides itself on providing a team of seasoned, highly credible consultants who understand how to partner with your Surgeons, Anesthesiologists and Nurses to define and implement necessary changes for a highly functioning, efficient perioperative service. Our consultants are expert at analyzing and presenting data so that information can be used to understand changes needed and get necessary buy in. We engage staff and physicians while partnering with leadership to resolve problems, improve operations and drive costs out while ensuring quality care is delivered. The gains are sustained by our consultants transferring knowledge and leaving you with an operational dashboard for Surgical Services.
BENEFITS OF OUR SURGICAL SERVICES CONSULTING:
We will work with you to develop and implement strategies that result in:
- Improved leadership effectiveness
- Improved surgical patient flow
- Improved efficiency
- Enhanced system implementation
- Improved patient safety compliance
- Improved documentation
- Enhanced inventory management and supply logistics
- Improved regulatory compliance
- Achieve cost savings
- Improve working relationships between nursing and physicians
- Efficient sterile processing
- Improved staff competency and cross training
OUR APPROACH – SURGICAL SERVICES CONSULTING:
We utilize a four step process in our consulting which is tailored to the level of support you need. These four steps typically are as follows:
- Evaluate your entire Surgical Services or specific areas identified and make recommendations for improvement
- Develop an action plan to guide the improvement work for either your team or a combined hospital-consultant team
- Provide project leadership or hands-on support for implementation as needed
- Provide an operations dashboard and training that allows the organization to monitor progress and ensure the gains are maintained.
Assessment Planning and Implementation
Phase One – Assessment: Optional areas of focus during our Assessment:
- Surgical patient flow
- Work flow
- Improvement of work and care processes
- OR room turnover
- First case starts
- Patient scheduling
- Access to equipment
- Instrument management
- Materials management
- Labor management
- Productivity
- Premium pay
- Staffing and scheduling
- Organization structure
- Anesthesia services
- Physician/staff/leadership relationships
- Business development
- Physical plant
- Maximize IT system functionality
- Regulatory compliance
- Documentation
Phase Two – Key Components of our detailed Action Plan:
- What work needs to be completed to get the improvements targeted
- Who is on point for each activity/outcome
- Identification of key considerations for success
- By when should work occur with attention paid to both prioritization and sequencing
Phase Three – Implementation Optional Support Available:
- Strategic leadership to assist in positioning and managing barriers
- Project leadership to drive the work to completion
- Perioperative Nursing, Surgeon and Anesthesia Subject Matter Expert support:
- to provide insight into best practice
- to share various approach options and lessons learned from other project experiences
- to provide objectivity
- to challenge the status quo
- Staff support to do the work in organizations where resources are tight
Contact Us to learn more about our Surgical Services Consulting.
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