Novia Strategies, Hospital productivity, quality, efficiency and operational improvement, and cost reduction programs

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Hospital operational efficiency and emergency room consulting

WOMEN AND CHILDREN'S SERVICES CONSULTING

Improve Your Women and Children’s Services

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Novia Strategies has extensive experience in Women and Children’s Services consulting. Our consultants are experienced nurses who are willing to roll up their sleeves and partner with you to improve your organization’s Women and Children’s Services; Labor and Delivery, Mother Baby Unit, LDR, LDRP, Nursery, NICU, Pediatrics, etc.

Our consulting services range from full assessments and implementation efforts to specific focused improvement projects. For a full assessment, we evaluate all facets of your current operations and processes. This effort enables us to identify underlying issues and the strategies needed to resolve them so that our clients can realize sustained improvements. For a targeted project, we work in a focused manner to achieve your goals in a specific area while ensuring full integration with other related functions and services.

Novia Strategies appreciates the uniqueness of each unit and the value each one brings to your Women’s and Children’s Service program as a whole. We have designed our consulting services to ensure we are able to help you with whatever your unique issues and needs might be. We pride ourselves on ensuring the gains are sustained by our consultants transferring knowledge and leaving you with an operational dashboard for Women and Children’s Services so that gains can be sustained.

BENEFITS OF OUR WOMEN AND CHILDREN’S CONSULTING SERVICES:

We will work with you to achieve desired results such as:

  • Improved efficiency and productivity
  • Improved patient flow
  • Increased department capacity
  • Increased staff competency
  • Improved quality outcomes
  • Efficient and effective delivery of patient care
  • Increased patient satisfaction
  • Increased staff and physician satisfaction
  • Improved staff resources and availability

OUR APPROACH – WOMEN AND CHILDREN SERVICES CONSULTING:

We utilize a four step process in our consulting which is tailored to the level of support you need. These four steps typically are as follows:

  1. Evaluate your entire women and children services or specific areas identified and make recommendations for improvement
  2. Develop an action plan to guide the improvement work for either your team or a combined hospital-consultant team
  3. Provide project leadership or hands-on support for implementation as needed
  4. Provide an operations dashboard and training that allows the organization to monitor and ensure the gains are maintained.

Assessment Planning and Implementation

Phase One – Assessment: Optional areas of focus during our Assessment:

  • Patient flow
  • Patient care delivery systems
  • Productivity and staffing
  • Nurse/Physician relationships
  • Organizational structure
  • Physical environment
  • Business development
  • Regulatory compliance
  • Support services
  • Customer service
  • Models of care
  • Staff orientation and training
  • Staffing and scheduling

Phase Two – Key Components of our detailed Action Plan:

  • What work needs to be completed to get the improvements targeted
  • Who is on point for each activity/outcome
  • Identification of key considerations for success
  • By when should work occur with attention paid to both prioritization and sequencing

Phase Three – Implementation Optional Support Available:

  • Strategic leadership to assist in positioning and managing barriers
  • Project leadership to drive the work to completion
  • Women and Children’s Subject Matter Expert support:
    • to provide insight into best practice
    • to share various approach options and lessons learned from other project experiences
    • to provide objectivity
    • to challenge the status quo
  • Staff support to do the work in organizations where resources are tight

 

Contact Us to learn more about our Women and Children’s Consulting Services.

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